Unlock the full potential of Generative AI

Your employees are already using GenAI at work.  Have them use it safely, wisely, and to it's full potential. Once you see the benefits you'll want it used by everyone.

The time for
adoption is now

GenAI adoption has exploded in the past year. Microsoft estimates that 75% of Australian office workers now use it regularly in their job. Of those, a staggering 78% of users are bringing their own AI tools to work — accessing them through personal accounts, often in secrecy, fearing job insecurity. This "BYO-AI" trend means zero oversight, governance, or best practice, making it nearly impossible for businesses to manage risk or extract real value.

Worse still, AI is being treated as a glorified productivity hack, mostly used for admin tasks like email drafting and meeting transcription. That might have made sense for early AI models, but today, it's like judging a smartphone purely on its ability to make calls.

It’s time for a shift. GenAI shouldn’t be seen as an intern — it should be embraced as an intellectual partner. When used strategically, it can supercharge creativity, tackle complex analysis, and fundamentally change the nature of the way we work. The businesses that recognize this now will be the ones that lead the future.

The Goldilocks approach to inspiring change

Some consultancies will sell you a two-hour 'hot prompts seminar'. Others will tell you that to use GenAI you need to build a custom AI app - that may be superseded with the next model update. Both approaches have their place, but we see a sweet spot in the middle that drives sustainable, organisation-wide behavioural change.

We believe the key to successfully integrating GenAI into your workplace is shifting perceptions about its capabilities, making it relevant to daily workflows, and demonstrating how it can enhance and expand existing expertise. This means leveraging Copilot, ChatGPT or Gemini, wrapping them in good governance to keep your data safe, and leveraging enterprise features that aren't available with personal use.

Our proven methodology to unlocking GenAI’s full potential

GenAI is not just accelerating workflows
— it’s transforming them.

By integrating GenAI, teams don’t just work faster; they work smarter, producing higher-quality outcomes with greater efficiency. Studies prove GenAI can deliver a 40% improvement in work quality while delivering results 25% faster (HBS, 2023).
Customer Research
Better research Brainstorm research approaches, formulate better customer survey questions, and refine segmentation strategies.
Better customer orientation Socialise the voice of customer within the business by sharing pre-configured Gen AI conversations based on actual customer research.
Faster synthesis Summarise qualitative research data into key themes, making insights more digestible for informed decision-making.
Marketing Strategy
Higher quality strategy Challenge conventional thinking, by simulating customer objections, offering competitive counterpoints, and exploring viable directions.
Better segmentation & positioning Identify shared characteristics among potential customer segments and suggesting alternative positioning statements.
Faster emerging trends Analyse industry reports, competitor movements, and social media conversations to stay ahead of market shifts.
Data, Analytics & Measurement
Better analysis Summarise insights, suggest improvements, and helping make data-driven decisions with greater clarity.
Better aligned measurement  Create KPIs that are aligned with business goals, campaign objectives, and marketing success benchmarks.
Faster insights  Generate insights from structured and unstructured customer data to uncover new opportunities, trends, and actionable recommendations.
Customer Experience
Better personas Brainstorm friction points in customer journeys by role-playing different customer personas.
Better CX Analyse interactions, predict friction points, and propose proactive engagement solutions.
Faster personalisation Draft proactive customer communication templates to prevent churn and improve retention by addressing common pain points.
Ecommerce
Diversify experimentation Brainstorm an experimentation roadmap and suggest the best methodologies and KPIs to track.
Faster responsiveness Continuously analyse performance trends and suggest refinements to drive higher engagement and conversion rates across digital channels.
Faster optimsation Optimise product descriptions with AI-generated, SEO-friendly, and conversion-driven content for better discoverability and sales performance.

Ready to integrate GenAI into your business?